Florissant Garage & Radiator 549 Saint Ferdinand St Florissant, MO 63031 314-921-3777

CODE OF ETHICS

FLORISSANT GARAGE & RADIATOR

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

OUR REVIEWS

(5 Reviews)

Honest Repair Shop
Florrissant, MO

I went to FGR for my emissions test and for a problem I was having for emergency work I had to have done at another shop. My car lost all power and I had to have another shop do work. FGR inspected the part and let me know it was a defective part. Unfortunately I had to take it back to other shop. I will have all my work in the future done by FGR as they are very honest and nice people. They have my trust. Thank you Florissant Garage.

Marsha F.

Honest and Dependable
Florrissant, MO

always get great honest service here. On Thursday, I began my day super early as I had a Catering I was preparing for, when I noticed a grinding coming from my rear brakes. As Florissant Garage is always so busy and you need to make an appointment usually a week in advance, I called in hopes they could help me out. I explained how I could drive my van and absolutely needed it that day for a catering. Even though we're packed once again and didn't have any availability until the next week, They understood and had me bring it right in and a few short hours later, I was back on the road. It was a disaster averted thanks to the quick caring actions of the people at Florissant Garage.

Joe V.

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CODE OF ETHICS

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